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Your 2021 operating costs have likely increased. Conducting a Lease Expense Review will help ensure you aren’t overpaying.  

Lease Expense Review


By now, your Landlord should have provided your 2021 year-end Additional Rent reconciliation statement as well as their 2022 estimates – and odds are it is not what you expected. 

The COVID-19 pandemic has created a misaligned set of expectations around operating costs.

In response to the COVID-19 pandemic, coupled with new provincial government mandates, Landlords have implemented several cleaning and safety measures. These include enhanced cleaning protocols, added social distancing signage, and updated air filtration systems, to name a few. These safety measures drive up costs – and Landlords are looking to push these costs onto their Tenants.


Across Canada, offices are largely sitting empty, as Tenants work from home and vacancy rates continue to rise. With fewer Tenants using their space, Landlords ought to be experiencing decreases in Operating Costs for items such as repairs and maintenance, utility consumption, and security. Tenants are expecting costs to decrease, yet many are finding the opposite to be the case.

Conducting a Lease Expense Review will help ensure you aren’t overpaying.  


Understanding your rights as a Tenant versus what the Landlord is able to chargeback is paramount. 


Changes to the language in leases

According to most leases, Landlords have the right to make adjustments in their calculation methodology which can increase or decrease operating costs, if they determine it is reasonable to do so. As a Tenant, it is crucial to look at the language in your lease to understand the rights required to challenge the Landlord’s determination of Additional Rents. In many leases, Tenants only have a limited amount of time to ask for support documents/information from the Landlord.


Understanding your rights, based on your specific lease, is important, particularly if you are being charged more than your appropriate share as per your lease. So, reading the fine print and being timely in terms of requesting and reviewing the Landlord’s support materials is more important now than ever. 

Why do a Lease Expense Review?

This year is different from years past. The pandemic has forced new practices and procedures around how Landlords operate their buildings. And these increased costs will inevitably be passed down to Tenants.


Are you certain the allocation of costs is being calculated correctly? Do you have a baseline for costs to compare against?  Is the landlord appropriately passing COVID-related costs to the Tenants? Are you being negatively impacted because of increasing vacancy and fewer Tenants for the Landlord to recoup its costs against?


As your workspace continues to be underutilized, isn’t it time to get a second opinion on your lease, to ensure every penny is accounted for? 

How the Lease Expense Review process works

A lease expense review is an invaluable tool to identify billing errors that often occur in commercial real estate leases. By reviewing your unique lease documents and the Landlord’s year-end reconciliation, you can assess whether your company is paying your property owner more money than is legitimately due.


Cresa’s Lease Auditors perform a detailed analysis and year-end reconciliation of your Landlord’s invoices, to ensure compliance with the lease terms you agreed to. They also do a historic review of prior year-end adjustments to determine if you are entitled to a refund or are obligated to make up the shortfall to the Landlord. 

The financial benefit of a Lease Expense Review

Lease Expense Reviews are not only about recovering past refunds.  A thorough Lease Expense Review can create future savings by ensuring the Landlord does not repeat prior practices that cannot be justified.


This means real savings that stay with you – where it belongs.


Whether this is your first time conducting a Lease Expense Review, or you have engaged in a Lease Expense Review previously, this is a crucial year to initiate the practice. For more information on the process, please reach out to your Cresa Advisor. 

‏‏‎ Leadership‏‏‎ ‎


Lease Expense Review

While it will be some time before we can compare actual 2022 Additional Rents to 2021 costs, most landlords have provided their 2022 estimates – and compared to 2021, Operating Costs have increased across the GTA. Could this be a sign of what to expect in a post-pandemic world?

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Maria Nenciu


Lease Expense Review

Landlords and tenants of commercial office buildings have had a long and tenuous 2 years with stops and false starts as tenants have struggled to induce their staff back to the office.

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Maria Nenciu

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Lease Expense Review Method

Oversights happen. We partner with occupiers exclusively to uncover their portfolio's hidden costs to optimize value. Lease Expense Review is an invaluable tool to identify billing errors that often occur in commercial real estate leases.

Download this one-pager to explore the value of conducting a Lease Expense Review, and when is a good time to do so. 

‏‏‎ People‏‏‎ ‎

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Maria Nenciu

Lease Auditor

Phone: 416.862.2666



Rameysh Karu

Lease Auditor

Phone: 416.862.2666




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Suite 1100
Toronto, ON M5H 3B3 

Cresa Toronto Inc.,

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Ottawa, ON K2C 2B5 

CresaPartners Ottawa Realty Inc., Brokerage


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Calgary, AB T2P 1T1 

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